The Three Small Fees That Add Up to More Than an Audit: SWIFT/SEPA Confirmation, Reference Letters & Amendment Requests
2026-09-22
Three Line Items Nobody Reads Until They Need Them
Polydirection's fee schedule has a section called "Other fees" that most account holders skim past on day one. It sits below the payment and card tables, and it's the kind of list people don't read carefully until the exact moment they need one of the services on it — usually mid-conversation with an accountant, a landlord, or a partner asking for proof of something. Three rows in that section share a pattern worth pointing out together, because none of them are about moving money. They're about documenting money that's already moved, or fixing money that's about to move to the wrong place: SWIFT/SEPA confirmation (15 EUR), official reference letter (10 EUR), and amendment request (15 EUR).
Individually, none of these looks like a fee worth writing about. A blog post about a 10 EUR letter sounds like a stretch. But these three requests share something the bigger fees on the same page don't: they're the ones a business account holder is statistically most likely to hit more than once in a year, precisely because they're tied to ordinary admin friction rather than rare events like an audit or a reversed payment.
SWIFT/SEPA Confirmation: Paying to Prove a Payment Happened
The SWIFT/SEPA confirmation fee (15 EUR) is not the fee for sending a SWIFT or SEPA transfer — that's a separate cost, already covered in this series (0.5% min 35 EUR outgoing SWIFT, 3 EUR flat SEPA outgoing). This is the fee for getting formal, bank-issued confirmation that a payment already sent actually went through, usually as a PDF with a reference number a counterparty or authority can independently verify.
The situations where this matters are mundane and recurring: a supplier who wants proof of payment before releasing goods, a regulator or auditor who wants a confirmation document rather than a screenshot from online banking, or a partner in a jurisdiction where a screenshot simply isn't accepted as evidence. None of these are edge cases for a business moving money internationally — they're closer to a normal part of doing business with counterparties who don't already trust the sender.
The Official Reference Letter: One Sentence, 10 EUR
The official reference letter (10 EUR) is close to the cheapest line item in the entire "Other fees" section, and it's easy to see why: the letter itself is typically short, often just confirming that an account exists, has been open since a certain date, and is in good standing. But the low price per request hides how often the underlying need shows up — landlords running background checks on a business tenant, visa or residency applications, other banks requesting proof of an existing relationship before opening a second account, or payment processors doing their own onboarding checks.
For a high-risk account holder specifically, this letter can matter more than for a typical personal account, since third parties who are already cautious about the industry a client operates in often ask for extra documentation before they'll proceed — and a bank reference letter is one of the more standard ways to satisfy that.
The Amendment Request: The Cost of Catching a Mistake Late
The amendment request fee (15 EUR) covers something different from the other two: it's not about proving a payment happened, it's about changing payment details after they've already been submitted. A wrong reference number, an amount that needs correcting before the transfer settles, or a beneficiary detail typed incorrectly — all fall under this line.
This is the one fee on the list that's genuinely avoidable through care rather than circumstance. The other two exist because a third party asked for something; this one exists because something needs fixing after the fact. It's also the fee most likely to be paid under mild time pressure — the request usually comes from wanting to stop or correct a transfer before it reaches its destination, not from planning ahead.
Why Four Small Requests Cost More Than One Audit
Put the numbers side by side and a pattern shows up that isn't visible looking at any single row. Compliance audit and standard audit confirmation of accounts and balances — the two largest items in "Other fees," at 50 EUR and 100 EUR — were already covered in this series as the headline paperwork costs of running a high-risk account. But those are annual, planned events; most account holders know roughly when they're coming.
The three smaller fees are the opposite: unplanned, one at a time, and easy to underestimate in total. Two SWIFT confirmations (30 EUR), one reference letter (10 EUR), and one amendment request (15 EUR) in a single year already total 55 EUR — more than the standalone 50 EUR compliance audit, and more than half of the 100 EUR audit confirmation, built entirely out of requests that individually looked too small to plan a budget line around.
How to Avoid Paying for These Without Even Noticing
None of these fees are hidden — they're published, flat, and predictable once known. The practical takeaway isn't that they're unfair, it's that they reward double-checking before submitting rather than correcting after. Verifying beneficiary details before sending removes the amendment request entirely. Asking a counterparty upfront whether a screenshot will do, before assuming a formal SWIFT/SEPA confirmation is required, can sometimes save the 15 EUR outright. And knowing that a reference letter costs 10 EUR — not a mystery negotiation with a bank — makes it a routine line item to request early, rather than a last-minute scramble before a deadline.
Small fees don't need to be surprising to add up. They just need to be the kind nobody adds up until they're asked to.
Polydirection provides personal and business accounts for crypto, gambling, forex and dating businesses — see the full fee schedule on [the fees page](/fees/).
