Bank Transfer
Incoming internal payment C2B
Outgoing payment SEPA , incl.¹ Mass payouts
¹ SEPA transfers are eligible only within the European Economic Area (EEA).
² SHA — all additional correspondent bank charges paid by the recipient.
Cards
Payout rate (OCT), incl. Mass payouts
? (RUB) RF cards 2,8 % + 40 ?
? (RUB) RF cards 2,8 % + 40 ?
? (RUB) international cards 3,5 % + 400 ?
? (RUB) international cards 3,5 % + 400 ?
€ 0,50; $ 0,60; 40 ?; ? 250; ? 15
€ 3,00; $ 3,40; 240 ?; ? 1 400; ? 90
€ 100; $ 120; 7 500 ?; ? 50 000; ? 3 000
Local Payment Methods³
| LATAM |
Rate |
Fixed rate |
Settlement fee |
| Argentina |
11,0 % |
€0,65 |
€5 |
| Brazil |
10,5 % |
€0,65 |
€5 |
| Chile |
10,0 % |
€0,65 |
€5 |
| Colombia |
10,0 % |
€0,65 |
€5 |
| Costa Rica |
10,0 % |
€0,65 |
€5 |
| Ecuador |
12,0 % |
€0,65 |
€5 |
| El Salvador |
11,0 % |
€0,65 |
€5 |
| Mexico |
10,0 % |
€0,65 |
€5 |
| Panama |
10,0 % |
€0,65 |
€5 |
| Peru |
10,0 % |
€0,65 |
€5 |
³ Please, note that some alternative payment methods in specific countries might be subject to availability depending on your business model and pre-approval might be required.
Currency Exchange
Fiat currency exchange fee?
Cryptocurrency exchange fee?
Settlement Fees and Charges
? Refunded after account closure.
* All fees indicated in EUR at the beginning of the billing operation.
* Additional fees and conditions may apply according to General Terms & Conditions
? Indicated upfront fees charged for each currency exchange operation.
? Exchange rates are set by Kraken.
? Due to cross-border payments regulations in different regions of the acquiring banks an FX difference between the processed amounts and settlement amounts may occur.
Excessive chargeback extra fee
if monthly CB volume > 0,5 % and/or CB count > 30
€ 150; $ 180; ? 10 000; ? 70 000; ? 4500
if monthly CB volume > 1,0 % and/or CB count > 75
€ 300; $ 360; ? 20 000; ? 140 000; ? 9000
if monthly CB volume > 1,5 % and/or CB count > 100
€ 500; $ 600; ? 36 000; ? 240 000; ? 15000
Crypto
Bank Transfer
|
Incoming payment C2B
|
Prohibited
|
|
Incoming internal payment C2B
|
5,0 %
|
|
Incoming payment B2B
|
1,5 % min € 10
|
|
Internal payment
|
€ 0
|
|
Outgoing payment SEPA , incl.¹ Mass payouts
|
1,0 % min € 20
|
|
Outgoing payment SWIFT²
|
1,5 % min € 50
|
|
¹ SEPA transfers are eligible only within the European Economic Area (EEA).
|
|
|
² SHA — all additional correspondent bank charges paid by the recipient.
|
|
Cards
|
Visa
|
MasterCard
|
|
? (RUB) 5,0 % + 40 ?
|
? (RUB) 5,0 % + 40 ?
|
|
€ (EUR) 6,0 % + € 0,50
|
€ (EUR) 6,0 % + € 0,50
|
|
$ (USD) 6,0 % + $ 0,60
|
$ (USD) 6,0 % + $ 0,60
|
|
? (KZT) 6,0 % + ? 200
|
? (KZT) 6,0 % + ? 200
|
|
? (UAH) 6,0 % + ? 15
|
? (UAH) 6,0 % + ? 15
|
|
Payout rate (OCT), incl. Mass payouts
|
|
|
Visa
|
MasterCard
|
|
? (RUB) RF cards 2,8 % + 40 ?
|
? (RUB) RF cards 2,8 % + 40 ?
|
|
? (RUB) international cards 3,5 % + 400 ?
|
? (RUB) international cards 3,5 % + 400 ?
|
|
€ (EUR) 4,5 % + € 3
|
€ (EUR) 4,5 % + € 3
|
|
$ (USD) 4,5 % + $ 3
|
$ (USD) 4,5 % + $ 3
|
|
? (KZT) 4,5 % + ? 500
|
? (KZT) 4,5 % + ? 500
|
|
? (UAH) 4,0 % + ? 30
|
? (UAH) 4,0 % + ? 30
|
|
|
Fixed rate
|
|
Decline fee
|
€ 0,50; $ 0,60; 40 ?; ? 250; ? 15
|
|
Refund fee
|
€ 3,00; $ 3,40; 240 ?; ? 1 400; ? 90
|
|
Chargeback fee
|
€ 100; $ 120; 7 500 ?; ? 50 000; ? 3 000
|
Local Payment Methods³
| LATAM |
Rate |
Fixed rate |
Settlement fee |
| Argentina |
11,0 % |
€0,65 |
€5 |
| Brazil |
10,5 % |
€0,65 |
€5 |
| Chile |
10,0 % |
€0,65 |
€5 |
| Colombia |
10,0 % |
€0,65 |
€5 |
| Costa Rica |
10,0 % |
€0,65 |
€5 |
| Ecuador |
12,0 % |
€0,65 |
€5 |
| El Salvador |
11,0 % |
€0,65 |
€5 |
| Mexico |
10,0 % |
€0,65 |
€5 |
| Panama |
10,0 % |
€0,65 |
€5 |
| Peru |
10,0 % |
€0,65 |
€5 |
|
|
|
³ Please, note that some alternative payment methods in specific countries might be subject to availability depending on your business model and pre-approval might be required.
|
|
Maintenance Fees
|
Account opening
|
€ 1000
|
|
Monthly fee
|
€ 350
|
|
IBAN set up fee
|
€ 750
|
|
IBAN monthly fee
|
€ 150
|
|
Minimum account balance?
|
€ 1500
|
|
Account closure
|
€ 1000
|
Currency Exchange
|
Fiat currency exchange fee?
|
1,0 %
|
|
Cryptocurrency exchange fee?
|
1,5 %
|
Settlement Fees and Charges
|
Rolling reserve
|
10% for 180 days
|
|
Hold
|
14 days
|
|
Settlement cycle
|
Weekly
|
|
Settlement currency?
|
EUR/RUB/KZT
|
|
Settlement fee?
|
1% min € 100
|
|
High-risk compliance fee
|
+ 1,0 %
|
|
? Refunded after account closure.
|
|
|
* All fees indicated in EUR at the beginning of the billing operation.
|
|
|
* Additional fees and conditions may apply according to General Terms & Conditions
|
|
|
? Indicated upfront fees charged for each currency exchange operation.
|
|
|
? Exchange rates are set by Kraken.
|
|
|
? Due to cross-border payments regulations in different regions of the acquiring banks an FX difference between the processed amounts and settlement amounts may occur.
|
|
Excessive chargeback extra fee
|
if monthly CB volume > 0,5 % and/or CB count > 30
|
€ 150; $ 180; ? 10 000; ? 70 000; ? 4500
|
|
if monthly CB volume > 1,0 % and/or CB count > 75
|
€ 300; $ 360; ? 20 000; ? 140 000; ? 9000
|
|
if monthly CB volume > 1,5 % and/or CB count > 100
|
€ 500; $ 600; ? 36 000; ? 240 000; ? 15000
|
Open a merchant account for crypto business →
Bank Transfer
Incoming internal payment C2B
Outgoing payment SEPA , incl.¹ Mass payouts
¹ SEPA transfers are eligible only within the European Economic Area (EEA).
² SHA — all additional correspondent bank charges paid by the recipient.
Cards
Payout rate (OCT), incl. Mass payouts
? (RUB) RF cards 2,5 % + 30 ?
? (RUB) RF cards 2,5 % + 30 ?
? (RUB) International cards 3,5 % + 300 ?
? (RUB) International cards 3,5 % + 300 ?
€ 0,50; $ 0,60; 40 ?; ? 250; ? 15
€ 3,00; $ 3,40; 240 ?; ? 1400; ? 90
€ 100; $ 120; 7 000 ?; ? 50 000; ? 3 000
Local Payment Methods³
| LATAM |
Rate |
Fixed rate |
Settlement fee |
| Argentina |
11,0 % |
€0,65 |
€5 |
| Brazil |
10,5 % |
€0,65 |
€5 |
| Chile |
10,0 % |
€0,65 |
€5 |
| Colombia |
10,0 % |
€0,65 |
€5 |
| Costa Rica |
10,0 % |
€0,65 |
€5 |
| Ecuador |
12,0 % |
€0,65 |
€5 |
| El Salvador |
11,0 % |
€0,65 |
€5 |
| Mexico |
10,0 % |
€0,65 |
€5 |
| Panama |
10,0 % |
€0,65 |
€5 |
| Peru |
10,0 % |
€0,65 |
€5 |
| CIS |
Rate |
Payout |
Settlement |
| Webmoney |
9 % + € 0,50 |
2,0 %? |
1,5 %? |
³ Please, note that some alternative payment methods in specific countries might be subject to availability depending on your business model and pre-approval might be required.
Currency Exchange
Fiat currency exchange fee?
Cryptocurrency exchange fee?
Settlement Fees and Charges
? Indicated upfront fees charged for each currency exchange operation. Exchanges rates are set daily.
? Exchange rates are set by Kraken.
? Refunded after account closure.
9 Due to cross-border payments regulations in different regions of the acquiring banks an FX difference between the processed amounts and settlement amounts may occur.
10 Is not applied for settlements to Polydirection account.
* All fees indicated in EUR at the beginning of the billing operation.
* Additional fees and conditions may apply according to General Terms & Conditions
Excessive chargeback extra fee
if monthly CB volume > 0,5 % and/or CB count > 30
€ 150; $ 180; ? 10 000; ? 70 000; ? 4500
if monthly CB volume > 1,0 % and/or CB count > 75
€ 300; $ 360; ? 20 000; ? 140 000; ? 9000
if monthly CB volume > 1,5 % and/or CB count > 100
€ 500; $ 600; ? 36 000; ? 240 000; ? 15000
Gambling
Bank Transfer
|
Incoming payment C2B
|
Prohibited
|
|
Incoming internal payment C2B
|
5%
|
|
Incoming payment B2B
|
1,0 % min € 10
|
|
Internal payment
|
€ 0
|
|
Outgoing payment SEPA , incl.¹ Mass payouts
|
1,0 % min € 20
|
|
Outgoing payment SWIFT²
|
1,0 % min € 50
|
|
¹ SEPA transfers are eligible only within the European Economic Area (EEA).
|
|
|
² SHA — all additional correspondent bank charges paid by the recipient.
|
|
Cards
|
Visa
|
MasterCard
|
|
? (RUB) 4,5 % + 8 ?
|
? (RUB) 4,5 % + 8 ?
|
|
€ (EUR) 7,0 % + € 0,10
|
€ (EUR) 7,0 % + € 0,10
|
|
$ (USD) 7,0 % + $ 0,12
|
$ (USD) 7,0 % + $ 0,12
|
|
? (KZT) 6,0 % + ? 40
|
? (KZT) 6,0 % + ? 40
|
|
? (UAH) 6,0 % + ? 3
|
? (UAH) 6,0 % + ? 3
|
|
? (INR) 9,0% + ? 40
|
? (INR) 9,0% + ? 40
|
|
A$ (AUD) 9,0% + A$ 0,52
|
A$ (AUD) 9,0% + A$ 0,52
|
|
Payout rate (OCT), incl. Mass payouts
|
|
|
Visa
|
MasterCard
|
|
? (RUB) RF cards 2,5 % + 30 ?
|
? (RUB) RF cards 2,5 % + 30 ?
|
|
? (RUB) International cards 3,5 % + 300 ?
|
? (RUB) International cards 3,5 % + 300 ?
|
|
€ (EUR) 3,5 % + € 3
|
€ (EUR) 3,5 % + € 3
|
|
$ (USD) 3,5 % + $ 3
|
$ (USD) 3,5 % + $ 3
|
|
? (KZT) 3,5 % + ? 500
|
? (KZT) 3,5 % + ? 500
|
|
? (UAH) 3,0 % + ? 30
|
? (UAH) 3,0 % + ? 30
|
|
|
Fixed rate
|
|
Decline fee
|
€ 0,50; $ 0,60; 40 ?; ? 250; ? 15
|
|
Refund fee
|
€ 3,00; $ 3,40; 240 ?; ? 1400; ? 90
|
|
Chargeback fee
|
€ 100; $ 120; 7 000 ?; ? 50 000; ? 3 000
|
Local Payment Methods³
| LATAM |
Rate |
Fixed rate |
Settlement fee |
| Argentina |
11,0 % |
€0,65 |
€5 |
| Brazil |
10,5 % |
€0,65 |
€5 |
| Chile |
10,0 % |
€0,65 |
€5 |
| Colombia |
10,0 % |
€0,65 |
€5 |
| Costa Rica |
10,0 % |
€0,65 |
€5 |
| Ecuador |
12,0 % |
€0,65 |
€5 |
| El Salvador |
11,0 % |
€0,65 |
€5 |
| Mexico |
10,0 % |
€0,65 |
€5 |
| Panama |
10,0 % |
€0,65 |
€5 |
| Peru |
10,0 % |
€0,65 |
€5 |
| CIS |
Rate |
Payout |
Settlement |
| Webmoney |
9 % + € 0,50 |
2,0 %? |
1,5 %? |
|
|
|
³ Please, note that some alternative payment methods in specific countries might be subject to availability depending on your business model and pre-approval might be required.
|
|
|
? max 50 EUR/USD
|
|
|
? min € 100
|
|
Currency Exchange
|
Fiat currency exchange fee?
|
1,0 %
|
|
Cryptocurrency exchange fee?
|
1,5%
|
Maintenance Fees
|
Account opening
|
€ 1000
|
|
Monthly fee
|
€ 350
|
|
IBAN set up fee
|
€ 750
|
|
IBAN monthly fee
|
€ 150
|
|
Minimum account balance?
|
€ 1500
|
|
Account closure
|
€ 1000
|
Settlement Fees and Charges
|
Rolling reserve
|
10% for 180 days
|
|
Hold
|
14 days
|
|
Settlement cycle
|
Weekly
|
|
Settlement currency9
|
EUR/RUB/KZT
|
|
Settlement fee10
|
1% min € 100
|
|
High-risk compliance fee
|
+ 1,0 %
|
|
? Indicated upfront fees charged for each currency exchange operation. Exchanges rates are set daily.
|
|
|
? Exchange rates are set by Kraken.
|
|
|
? Refunded after account closure.
|
|
|
9 Due to cross-border payments regulations in different regions of the acquiring banks an FX difference between the processed amounts and settlement amounts may occur.
|
|
|
10 Is not applied for settlements to Polydirection account.
|
|
|
* All fees indicated in EUR at the beginning of the billing operation.
|
|
|
* Additional fees and conditions may apply according to General Terms & Conditions
|
|
Excessive chargeback extra fee
|
if monthly CB volume > 0,5 % and/or CB count > 30
|
€ 150; $ 180; ? 10 000; ? 70 000; ? 4500
|
|
if monthly CB volume > 1,0 % and/or CB count > 75
|
€ 300; $ 360; ? 20 000; ? 140 000; ? 9000
|
|
if monthly CB volume > 1,5 % and/or CB count > 100
|
€ 500; $ 600; ? 36 000; ? 240 000; ? 15000
|
Open a merchant account for gambling business →
Bank Transfer
Incoming internal payment C2B
Outgoing payment SEPA , incl.¹ Mass payouts
¹ SEPA transfers are eligible only within the European Economic Area (EEA).
² SHA — all additional correspondent bank charges paid by the recipient.
Cards
Payout rate (OCT), incl. Mass payouts
? (RUB) RF cards 2,5 % + 50 ?
? (RUB) RF cards 2,5 % + 50 ?
? (RUB) international cards 3,5 % + 300 ?
? (RUB) international cards 3,5 % + 300 ?
€ 0,50; $ 0,60; 40 ?; ? 250; ? 15
€ 100; $ 120; 7 500 ?; ? 50 000; ? 3 000
Local Payment Methods³
| LATAM |
Rate |
Fixed rate |
Settlement fee |
| Argentina |
11,0 % |
€0,65 |
€5 |
| Brazil |
10,5 % |
€0,65 |
€5 |
| Chile |
10,0 % |
€0,65 |
€5 |
| Colombia |
10,0 % |
€0,65 |
€5 |
| Costa Rica |
10,0 % |
€0,65 |
€5 |
| Ecuador |
12,0 % |
€0,65 |
€5 |
| El Salvador |
11,0 % |
€0,65 |
€5 |
| Mexico |
10,0 % |
€0,65 |
€5 |
| Panama |
10,0 % |
€0,65 |
€5 |
| Peru |
10,0 % |
€0,65 |
€5 |
³ Please, note that some alternative payment methods in specific countries might be subject to availability depending on your business model and pre-approval might be required.
Currency Exchange
Fiat currency exchange fee?
Cryptocurrency exchange fee?
Settlement Fees and Charges
? Refunded after account closure.
* All fees indicated in EUR at the beginning of the billing operation.
* Additional fees and conditions may apply according to General Terms & Conditions
? Indicated upfront fees charged for each currency exchange operation.
? Exchange rates are set by Kraken.
? Due to cross-border payments regulations in different regions of the acquiring banks an FX difference between the processed amounts and settlement amounts may occur.
? Is not applied for settlements to xpate account.
URL Maintenance Fees
URL activation (per each)
Excessive chargeback extra fee
if monthly CB volume > 0,5 % and/or CB count > 30
€ 150; $ 180; ? 10 000; ? 70 000; ? 4500
if monthly CB volume > 1,0 % and/or CB count > 75
€ 300; $ 360; ? 20 000; ? 140 000; ? 9000
if monthly CB volume > 1,5 % and/or CB count > 100
€ 500; $ 600; ? 36 000; ? 240 000; ? 15000
Forex
Bank Transfer
|
Incoming payment C2B
|
Prohibited
|
|
Incoming internal payment C2B
|
5,0 %
|
|
Incoming payment B2B
|
1,5 % + € 30
|
|
Internal payment
|
€ 0
|
|
Outgoing payment SEPA , incl.¹ Mass payouts
|
1,0 % + € 50
|
|
Outgoing payment SWIFT²
|
1,5 % + € 50
|
|
¹ SEPA transfers are eligible only within the European Economic Area (EEA).
|
€ 5
|
|
² SHA — all additional correspondent bank charges paid by the recipient.
|
€ 5
|
Cards
|
Visa
|
MasterCard
|
|
? (RUB) 10,5 % + 50 ?
|
? (RUB) 10,5 % + 50 ?
|
|
€ (EUR) 12,0 % + € 0,20
|
€ (EUR) 12,0 % + € 0,20
|
|
$ (USD) 12,0 % + $ 0,25
|
$ (USD) 12,0 % + $ 0,25
|
|
? (KZT) 9,0 % + ? 200
|
? (KZT) 9,0 % + ? 200
|
|
? (UAH) 9,0 % + ? 15
|
? (UAH) 9,0 % + ? 15
|
|
Payout rate (OCT), incl. Mass payouts
|
|
|
Visa
|
MasterCard
|
|
? (RUB) RF cards 2,5 % + 50 ?
|
? (RUB) RF cards 2,5 % + 50 ?
|
|
? (RUB) international cards 3,5 % + 300 ?
|
? (RUB) international cards 3,5 % + 300 ?
|
|
€ (EUR) 4,5 % + € 3
|
€ (EUR) 4,5 % + € 3
|
|
$ (USD) 4,5 % + $ 3
|
$ (USD) 4,5 % + $ 3
|
|
|
Fixed rate
|
|
Decline fee
|
€ 0,50; $ 0,60; 40 ?; ? 250; ? 15
|
|
Refund fee
|
2,8 %
|
|
Chargeback fee
|
€ 100; $ 120; 7 500 ?; ? 50 000; ? 3 000
|
|
High-risk compliance fee
|
+ 1,0 %
|
Local Payment Methods³
| LATAM |
Rate |
Fixed rate |
Settlement fee |
| Argentina |
11,0 % |
€0,65 |
€5 |
| Brazil |
10,5 % |
€0,65 |
€5 |
| Chile |
10,0 % |
€0,65 |
€5 |
| Colombia |
10,0 % |
€0,65 |
€5 |
| Costa Rica |
10,0 % |
€0,65 |
€5 |
| Ecuador |
12,0 % |
€0,65 |
€5 |
| El Salvador |
11,0 % |
€0,65 |
€5 |
| Mexico |
10,0 % |
€0,65 |
€5 |
| Panama |
10,0 % |
€0,65 |
€5 |
| Peru |
10,0 % |
€0,65 |
€5 |
|
|
|
³ Please, note that some alternative payment methods in specific countries might be subject to availability depending on your business model and pre-approval might be required.
|
|
Maintenance Fees
|
Account opening
|
€ 2500
|
|
Monthly fee
|
€ 450
|
|
Minimum account balance?
|
€ 2000
|
|
Account closure
|
€ 1000
|
Currency Exchange
|
Fiat currency exchange fee?
|
1,5 %
|
|
Cryptocurrency exchange fee?
|
2,5 %
|
Settlement Fees and Charges
|
Rolling reserve
|
10% for 180 days
|
|
Security deposit
|
€ 35000
|
|
Hold
|
14 days
|
|
Settlement cycle
|
Weekly
|
|
Settlement currency?
|
EUR/RUB
|
|
Settlement fee?
|
1% min € 100
|
|
? Refunded after account closure.
|
|
|
* All fees indicated in EUR at the beginning of the billing operation.
|
|
|
* Additional fees and conditions may apply according to General Terms & Conditions
|
|
|
? Indicated upfront fees charged for each currency exchange operation.
|
|
|
? Exchange rates are set by Kraken.
|
|
|
? Due to cross-border payments regulations in different regions of the acquiring banks an FX difference between the processed amounts and settlement amounts may occur.
|
|
|
? Is not applied for settlements to xpate account.
|
|
URL Maintenance Fees
|
URL activation (per each)
|
€ 1000
|
|
Monthly fee
|
€ 175
|
Excessive chargeback extra fee
|
if monthly CB volume > 0,5 % and/or CB count > 30
|
€ 150; $ 180; ? 10 000; ? 70 000; ? 4500
|
|
if monthly CB volume > 1,0 % and/or CB count > 75
|
€ 300; $ 360; ? 20 000; ? 140 000; ? 9000
|
|
if monthly CB volume > 1,5 % and/or CB count > 100
|
€ 500; $ 600; ? 36 000; ? 240 000; ? 15000
|
Open a merchant account for forex business →
Open merchant account
