Our Fees | Polydirection
Fees
Bank Transfer

Incoming payment C2B

Prohibited

Incoming internal payment C2B

5,0 %

Incoming payment B2B

1,5 % min € 10

Internal payment

€ 0

Outgoing payment SEPA , incl.¹ Mass payouts

1,0 % min € 20

Outgoing payment SWIFT²

1,5 % min € 50

¹ SEPA transfers are eligible only within the European Economic Area (EEA).

² SHA — all additional correspondent bank charges paid by the recipient.

Cards

Visa

MasterCard

? (RUB) 5,0 % + 40 ?

? (RUB) 5,0 % + 40 ?

€ (EUR) 6,0 % + € 0,50

€ (EUR) 6,0 % + € 0,50

$ (USD) 6,0 % + $ 0,60

$ (USD) 6,0 % + $ 0,60

? (KZT) 6,0 % + ? 200

? (KZT) 6,0 % + ? 200

? (UAH) 6,0 % + ? 15

? (UAH) 6,0 % + ? 15

Payout rate (OCT), incl. Mass payouts

Visa

MasterCard

? (RUB) RF cards 2,8 % + 40 ?

? (RUB) RF cards 2,8 % + 40 ?

? (RUB) international cards 3,5 % + 400 ?

? (RUB) international cards 3,5 % + 400 ?

€ (EUR) 4,5 % + € 3

€ (EUR) 4,5 % + € 3

$ (USD) 4,5 % + $ 3

$ (USD) 4,5 % + $ 3

? (KZT) 4,5 % + ? 500

? (KZT) 4,5 % + ? 500

? (UAH) 4,0 % + ? 30

? (UAH) 4,0 % + ? 30
Fixed rate

Decline fee

€ 0,50; $ 0,60; 40 ?; ? 250; ? 15

Refund fee

€ 3,00; $ 3,40; 240 ?; ? 1 400; ? 90

Chargeback fee

€ 100; $ 120; 7 500 ?; ? 50 000; ? 3 000
Local Payment Methods³
LATAMRateFixed rateSettlement fee
Argentina11,0 %€0,65€5
Brazil10,5 %€0,65€5
Chile10,0 %€0,65€5
Colombia10,0 %€0,65€5
Costa Rica10,0 %€0,65€5
Ecuador12,0 %€0,65€5
El Salvador11,0 %€0,65€5
Mexico10,0 %€0,65€5
Panama10,0 %€0,65€5
Peru10,0 %€0,65€5

 

³ Please, note that some alternative payment methods in specific countries might be subject to availability depending on your business model and pre-approval might be required.

Maintenance Fees

Account opening

€ 1000

Monthly fee

€ 350

IBAN set up fee

€ 750

IBAN monthly fee

€ 150

Minimum account balance?

€ 1500

Account closure

€ 1000
Currency Exchange

Fiat currency exchange fee?

1,0 %

Cryptocurrency exchange fee?

1,5 %
Settlement Fees and Charges

Rolling reserve

10% for 180 days

Hold

14 days

Settlement cycle

Weekly

Settlement currency?

EUR/RUB/KZT

Settlement fee?

1% min € 100

High-risk compliance fee

+ 1,0 %

? Refunded after account closure.

* All fees indicated in EUR at the beginning of the billing operation.

* Additional fees and conditions may apply according to General Terms & Conditions

? Indicated upfront fees charged for each currency exchange operation.

? Exchange rates are set by Kraken.

? Due to cross-border payments regulations in different regions of the acquiring banks an FX difference between the processed amounts and settlement amounts may occur.

Excessive chargeback extra fee

if monthly CB volume > 0,5 % and/or CB count > 30

€ 150; $ 180; ? 10 000; ? 70 000; ? 4500

if monthly CB volume > 1,0 % and/or CB count > 75

€ 300; $ 360; ? 20 000; ? 140 000; ? 9000

if monthly CB volume > 1,5 % and/or CB count > 100

€ 500; $ 600; ? 36 000; ? 240 000; ? 15000
Bank Transfer

Incoming payment C2B

Prohibited

Incoming internal payment C2B

5%

Incoming payment B2B

1,0 % min € 10

Internal payment

€ 0

Outgoing payment SEPA , incl.¹ Mass payouts

1,0 % min € 20

Outgoing payment SWIFT²

1,0 % min € 50

¹ SEPA transfers are eligible only within the European Economic Area (EEA).

² SHA — all additional correspondent bank charges paid by the recipient.

Cards

Visa

MasterCard

? (RUB) 4,5 % + 8 ?

? (RUB) 4,5 % + 8 ?

€ (EUR) 7,0 % + € 0,10

€ (EUR) 7,0 % + € 0,10

$ (USD) 7,0 % + $ 0,12

$ (USD) 7,0 % + $ 0,12

? (KZT) 6,0 % + ? 40

? (KZT) 6,0 % + ? 40

? (UAH) 6,0 % + ? 3

? (UAH) 6,0 % + ? 3

? (INR) 9,0% + ? 40

? (INR) 9,0% + ? 40

A$ (AUD) 9,0% + A$ 0,52

A$ (AUD) 9,0% + A$ 0,52

Payout rate (OCT), incl. Mass payouts

Visa

MasterCard

? (RUB)  RF cards 2,5 % + 30 ?

? (RUB) RF cards 2,5 % + 30 ?

? (RUB)  International cards 3,5 % + 300 ?

? (RUB)  International cards 3,5 % + 300 ?

€ (EUR) 3,5 % + € 3

€ (EUR) 3,5 % + € 3

$ (USD) 3,5 % + $ 3

$ (USD) 3,5 % + $ 3

? (KZT) 3,5 % + ? 500

? (KZT) 3,5 % + ? 500

? (UAH) 3,0 % + ? 30

? (UAH) 3,0 % + ? 30
Fixed rate

Decline fee

€ 0,50; $ 0,60; 40 ?; ? 250; ? 15

Refund fee

€ 3,00; $ 3,40; 240 ?; ? 1400; ? 90

Chargeback fee

€ 100; $ 120; 7 000 ?; ? 50 000; ? 3 000
Local Payment Methods³
LATAMRateFixed rateSettlement fee
Argentina11,0 %€0,65€5
Brazil10,5 %€0,65€5
Chile10,0 %€0,65€5
Colombia10,0 %€0,65€5
Costa Rica10,0 %€0,65€5
Ecuador12,0 %€0,65€5
El Salvador11,0 %€0,65€5
Mexico10,0 %€0,65€5
Panama10,0 %€0,65€5
Peru10,0 %€0,65€5

 

CISRatePayoutSettlement
Webmoney9 % + € 0,502,0 %?1,5 %?

³ Please, note that some alternative payment methods in specific countries might be subject to availability depending on your business model and pre-approval might be required.

? max 50 EUR/USD

? min € 100

Currency Exchange

Fiat currency exchange fee?

1,0 %

Cryptocurrency exchange fee?

1,5%
Maintenance Fees

Account opening

€ 1000

Monthly fee

€ 350

IBAN set up fee

€ 750

IBAN monthly fee

€ 150

Minimum account balance?

€ 1500

Account closure

€ 1000
Settlement Fees and Charges

Rolling reserve

10% for 180 days

Hold

14 days

Settlement cycle

Weekly

Settlement currency9

EUR/RUB/KZT

Settlement fee10

 

1% min € 100

High-risk compliance fee

+ 1,0 %

? Indicated upfront fees charged for each currency exchange operation. Exchanges rates are set daily.

? Exchange rates are set by Kraken.

? Refunded after account closure.

9 Due to cross-border payments regulations in different regions of the acquiring banks an FX difference between the processed amounts and settlement amounts may occur.

10 Is not applied for settlements to Polydirection account.

* All fees indicated in EUR at the beginning of the billing operation.

* Additional fees and conditions may apply according to General Terms & Conditions

Excessive chargeback extra fee

if monthly CB volume > 0,5 % and/or CB count > 30

€ 150; $ 180; ? 10 000; ? 70 000; ? 4500

if monthly CB volume > 1,0 % and/or CB count > 75

€ 300; $ 360; ? 20 000; ? 140 000; ? 9000

if monthly CB volume > 1,5 % and/or CB count > 100

€ 500; $ 600; ? 36 000; ? 240 000; ? 15000
Bank Transfer

Incoming payment C2B

Prohibited

Incoming internal payment C2B

5,0 %

Incoming payment B2B

1,5 % + € 30

Internal payment

€ 0

Outgoing payment SEPA , incl.¹ Mass payouts

1,0 % + € 50

Outgoing payment SWIFT²

1,5 % + € 50

¹ SEPA transfers are eligible only within the European Economic Area (EEA).

€ 5

² SHA — all additional correspondent bank charges paid by the recipient.

€ 5
Cards

Visa

MasterCard

? (RUB) 10,5 % + 50 ?

? (RUB) 10,5 % + 50 ?

€ (EUR) 12,0 % + € 0,20

€ (EUR) 12,0 % + € 0,20

$ (USD) 12,0 % + $ 0,25

$ (USD) 12,0 % + $ 0,25

? (KZT) 9,0 % + ? 200

? (KZT) 9,0 % + ? 200

? (UAH) 9,0 % + ? 15

? (UAH) 9,0 % + ? 15

Payout rate (OCT), incl. Mass payouts

Visa

MasterCard

? (RUB) RF cards 2,5 % + 50 ?

? (RUB) RF cards 2,5 % + 50 ?

? (RUB) international cards 3,5 % + 300 ?

? (RUB) international cards 3,5 % + 300 ?

€ (EUR) 4,5 % + € 3

€ (EUR) 4,5 % + € 3

$ (USD) 4,5 % + $ 3

$ (USD) 4,5 % + $ 3
Fixed rate

Decline fee

€ 0,50; $ 0,60; 40 ?; ? 250; ? 15

Refund fee

2,8 %

Chargeback fee

€ 100; $ 120; 7 500 ?; ? 50 000; ? 3 000

High-risk compliance fee

+ 1,0 %
Local Payment Methods³
LATAMRateFixed rateSettlement fee
Argentina11,0 %€0,65€5
Brazil10,5 %€0,65€5
Chile10,0 %€0,65€5
Colombia10,0 %€0,65€5
Costa Rica10,0 %€0,65€5
Ecuador12,0 %€0,65€5
El Salvador11,0 %€0,65€5
Mexico10,0 %€0,65€5
Panama10,0 %€0,65€5
Peru10,0 %€0,65€5

 

³ Please, note that some alternative payment methods in specific countries might be subject to availability depending on your business model and pre-approval might be required.

Maintenance Fees

Account opening

€ 2500

Monthly fee

€ 450

Minimum account balance?

€ 2000

Account closure

€ 1000
Currency Exchange

Fiat currency exchange fee?

1,5 %

Cryptocurrency exchange fee?

2,5 %
Settlement Fees and Charges

Rolling reserve

10% for 180 days

Security deposit

€ 35000

Hold

14 days

Settlement cycle

Weekly

Settlement currency?

EUR/RUB

Settlement fee?

1% min € 100

? Refunded after account closure.

* All fees indicated in EUR at the beginning of the billing operation.

* Additional fees and conditions may apply according to General Terms & Conditions

? Indicated upfront fees charged for each currency exchange operation.

? Exchange rates are set by Kraken.

? Due to cross-border payments regulations in different regions of the acquiring banks an FX difference between the processed amounts and settlement amounts may occur.

? Is not applied for settlements to xpate account.

URL Maintenance Fees

URL activation (per each)

€ 1000

Monthly fee

€ 175
Excessive chargeback extra fee

if monthly CB volume > 0,5 % and/or CB count > 30

€ 150; $ 180; ? 10 000; ? 70 000; ? 4500

if monthly CB volume > 1,0 % and/or CB count > 75

€ 300; $ 360; ? 20 000; ? 140 000; ? 9000

if monthly CB volume > 1,5 % and/or CB count > 100

€ 500; $ 600; ? 36 000; ? 240 000; ? 15000

EU
non-EU
Personal
Corporate
Current account
Account opening fee
Free
375 EUR*
575 EUR
1075 EUR
Additional account opening fee
5 EUR
50 EUR
100 EUR
150 EUR
Internet account access management
Monthly maintenance fee
1 EUR
35 EUR
35 EUR
50 EUR
Minimum balance
None
250 EUR
250 EUR
750 EUR
Transaction verification code (TVC) reset
5 EUR
10 EUR
5 EUR
15 EUR
Prepaid Cards
Card issuance fee (one-time fee)
24 EUR
64 EUR
64 EUR
114 EUR
Monthly card fee
1.75 EUR
1.75 EUR
1.75 EUR
1.75 EUR
Card loading fee
5.75 EUR
0,25% (min. 5.75 EUR)
0,5% (min. 5.75 EUR)
0,5% (min. 5.75 EUR)
ATM/Cash Domestic
2.5 EUR
2.5 EUR
2.5 EUR
2.5 EUR
ATM/Cash International
1.1% + 2.75 EUR
1.1% + 2.75 EUR
1.1% + 2.75 EUR
1.1% + 2.75 EUR
POS purchases domestic
0.4 EUR
0.4 EUR
0.4 EUR
0.4 EUR
POS purchases international
0.75 EUR
0.75 EUR
0.75 EUR
0.75 EUR
Card Shipping:
Express shipping EU (2-3 days)
55 EUR
55 EUR
55 EUR
55 EUR
Express shipping Worldwide (3-5 days)
80 EUR
80 EUR
80 EUR
80 EUR
Regular post shipping (15-20 days)
15 EUR
15 EUR
15 EUR
15 EUR
Payment Fees
Incoming/Outgoing internal transfer within Polydirections
Free
Free
Free
Free
SEPA Incoming Transfer
Free
Free
Free
Free
SEPA Outgoing Transfer
3 EUR
3 EUR
5 EUR
5 EUR
SWIFT Incoming Transfer
0.2% min 10 EUR, max 100 EUR
0.2% min 10 EUR, max 100 EUR
0.2% min 10 EUR, max 100 EUR
0.2% min 10 EUR, max 100 EUR
SWIFT Outgoing Transfer
0.5% min 15 EUR, max 350 EUR
0.5% min 15 EUR, max 350 EUR
0.5% min 15 EUR, max 350 EUR
0.5% min 15 EUR, max 350 EUR
Other Fees
SWIFT/SEPA confirmation
15 EUR
30 EUR
15 EUR
30 EUR
Payment reversal fee
50 EUR
50 EUR
50 EUR
50 EUR
Account ?losing fee
50 EUR
100 EUR
150 EUR
250 EUR
Compliance audit
100 EUR
500 EUR
500 EUR
500 EUR
Official reference letter
10 EUR
15 EUR
15 EUR
25 EUR
Amendment request
15 EUR
25 EUR
15 EUR
25 EUR
Fee for holding funds, if account balance is equivalent or higher than 20.000 EUR
0,05 EUR per day per each 1.000 EUR
0,10 EUR per day per each 1.000 EUR
0,05 EUR per day per each 1.000 EUR
0,10 EUR per day per each 1.000 EUR

*Fees are applied only for companies registered in the EU and EEA and only for those companies where each of company’s directors, shareholders and Ultimate Beneficial Owners (UBO) are citizens and residents of the EU or EEA. Please note that individual tariffs can be applied for different clients, depending on the personal case.


EU
non-EU
Personal
Corporate
Current account
Open account
€ 500
€ 1075
Free
€ 1075*
Internet account access management
Monthly maintenance fee
€ 50
€ 50
Free
€ 50
Prepaid Mastercard
Number of prepaid cards per customer
Free
Free
Free
Free
Maximum monthly card top up amount
€ 10000
€ 10000
€ 10000
€ 10000
Card issuance and delivery by regular mail
€ 10
€ 10
€ 10
€ 10
Delivery by courier
€ 50
€ 50
€ 50
€ 50
Top up of the card from payment account fee
Free
Free
Free
Free
Withdrawal from card back to payment account
Free
Free
Free
Free
Purchases at POS and over Internet
Free
Free
Free
Free
Cash withdrawals at ATMs
2.00%, Min:2.00 €
2.00%, Min:2.00 €
2.00%, Min:2.00 €
2.00%, Min:2.00 €
Maximum daily cash withdrawal limit
€ 2000
€ 2000
€ 2000
€ 2000
Inactive card monthly fee
€ 0.85
€ 0.85
€ 0.85
€ 0.85
Foreign exchange fee over official Mastercard rate
2.50%
2.50%
2.50%
2.50%
Payment Fees
Incoming internal transfer
Free
Free
Free
Free
Outgoing internal transfer
€ 5
€ 5
Free
€ 5
SEPA Incoming Transfer
Free
€ 20
Free
€ 10
SEPA Outgoing Transfer
0.1% (min 30 € - max 100 €)
0.1% (min 50 € - max 100 €)
0.1% (min 30 € - max 100 €)
0.1% (min 40 € - max 100 €)
Incoming SWIFT payment
Free
€ 20
Free
€ 10
Outgoing SWIFT payment
€ 30
0.5% (min 60 € - max 350 €)
€ 30
0.5% (min 40 € - max 350 €)
Outgoing ELIXIR payment
€ 1
-
€ 1
-
Outgoing TARGET2 payment
€ 15
0.5% (min 60 € - max 350 €)
€ 15
0.5% (min 50 € - max 350 €)
Urgent (in addition to base tariff)
€ 20
€ 30
€ 20
€ 30
OUR (in addition to base tariff)
€ 20
€ 20
€ 20
€ 20
Payment to card in EUR
2.00%, Min: 5.00 €
2.00%, Min: 5.00 €
2.00%, Min: 5.00 €
2.00%, Min: 5.00 €
Payment to card in RUB
2.00%, Min: 300.00 RUB
2.00%, Min: 300.00 RUB
2.00%, Min: 300.00 RUB
2.00%, Min: 300.00 RUB
Other Fees
SWIFT/SEPA confirmation
€ 15
€ 30
€ 15
€ 30
Payment reversal fee
€ 50
€ 50
€ 50
€ 50
Account ?losing fee letter
€ 15
€ 500
€ 15
€ 500
Compliance audit
€ 500
€ 500
€ 100
€ 500
Official reference letter
€ 15
€ 25
€ 15
€ 25
Amendment request
€ 15
€ 25
€ 15
€ 25

*Fees are applied only for companies registered in the EU and EEA and only for those companies where each of company’s directors, shareholders and Ultimate Beneficial Owners (UBO) are citizens and residents of the EU or EEA. Please note that individual tariffs can be applied for different clients, depending on the personal case.


EU
non-EU
Corporate
Account Maintenance
Account opening fee (Dedicated IBAN for SEPA only!)
1075 EUR***
375 EUR*
Additional Dedicated IBAN (SWIFT EUR, USD)
1075 EUR***
375 EUR*
Monthly maintenance fee
50 EUR
30 EUR
Additional monthly maintenance fee for Dedicated SWIFT IBAN
50 EUR
30 EUR
Payment cancellation/investigation
50 EUR
50 EUR
Reference letter
30 EUR
30 EUR
Transfers between Polydirection user accounts
1 EUR
FREE
Annual account balance fee
0.5%**
0.5%**
SWIFT confirmation
50 EUR
30 EUR
Account closure fee
250 EUR
250 EUR
INCOMING TRANSFERS IN EUR (AND OTHER AVAILABLE CURRENCIES)
Incoming transfers (SEPA)
0,1% (min 5 EUR, max 100 EUR)
0,1% (min 5 EUR, max 100 EUR)
Incoming transfers (SWIFT)
0,2% (min 25 EUR; max 500 EUR)
0,2% (min 25 EUR; max 500 EUR)
OUTGOING TRANSFERS IN EUR (AND OTHER AVAILABLE CURRENCIES)
Up to 1 000 EUR (SEPA)
3 EUR
1 EUR
Up to 10 000 EUR (SEPA)
10 EUR
5 EUR
Up to 50 000 EUR (SEPA)
25 EUR
10 EUR
Up to 100 000 EUR (SEPA)
50 EUR
25 EUR
Over 100 000 EUR (SEPA)
0,1% (max 250 EUR)
100 EUR
Outgoing SWIFT transfers
0,5% (min 25 EUR, max 500 EUR)
0,5% (min 25 EUR, max 500 EUR)
TRANSFERS IN GBP
Inbound Faster Payment
5 GBP
2 GBP
Inbound CHAPS
15 GBP
8 GBP
Outbound Faster Payment
10 GBP
5 GBP
Outbound CHAPS
30 GBP
20 GBP
CURRENCY EXCHANGE
Currency Exchange
Market + 1.25%
Market + 1%

*Fees are applied only for companies registered in the EU and EEA and only for those companies where each of company’s directors, shareholders and Ultimate Beneficial Owners (UBO) are citizens and residents of the EU or EEA. Please note that individual tariffs can be applied for different clients, depending on the personal case.
**Annual account balance fee is applied to client cumulative account balance on a monthly basis.

**Annual account balance fee is applied to client cumulative account balance on a monthly basis.
***Clients falling into International category are subject to individual fees which may be be assigned based on the onboarding case specifics.


EU
non-EU
Corporate
Current account
Account opening fee
575 EUR
1075 EUR
Free
375 EUR
Additional account opening fee
100 EUR
150 EUR
5 EUR
50 EUR
Internet account access management
Monthly maintenance fee
35 EUR
50 EUR
1 EUR
35 EUR
Minimum balance
250 EUR
750 EUR
None
250 EUR
Transaction verification code (TVC) reset
5 EUR
15 EUR
5 EUR
10 EUR
Prepaid Cards
Card issuance fee (one-time fee)
64 EUR
114 EUR
24 EUR
64 EUR
Monthly card fee
1.75 EUR
1.75 EUR
1.75 EUR
1.75 EUR
Card loading fee
0,5% (min. 5.75 EUR)
0,5% (min. 5.75 EUR)
5.75 EUR
0,25% (min. 5.75 EUR)
ATM/Cash Domestic
2.5 EUR
2.5 EUR
2.5 EUR
2.5 EUR
ATM/Cash International
1.1% + 2.75 EUR
1.1% + 2.75 EUR
1.1% + 2.75 EUR
1.1% + 2.75 EUR
POS purchases domestic
0.4 EUR
0.4 EUR
0.4 EUR
0.4 EUR
POS purchases international
0.75 EUR
0.75 EUR
0.75 EUR
0.75 EUR
Card Shipping:
Express shipping EU (2-3 days)
55 EUR
55 EUR
55 EUR
55 EUR
Express shipping Worldwide (3-5 days)
80 EUR
80 EUR
80 EUR
80 EUR
Regular post shipping (15-20 days)
15 EUR
15 EUR
15 EUR
15 EUR
Payment Fees
Incoming/Outgoing internal transfer within Polydirections
Free
Free
Free
Free
SEPA Incoming Transfer
Free
Free
Free
Free
SEPA Outgoing Transfer
5 EUR
5 EUR
3 EUR
3 EUR
SWIFT Incoming Transfer
0.2% min 10 EUR, max 100 EUR
0.2% min 10 EUR, max 100 EUR
0.2% min 10 EUR, max 100 EUR
0.2% min 10 EUR, max 100 EUR
SWIFT Outgoing Transfer
0.5% min 15 EUR, max 350 EUR
0.5% min 15 EUR, max 350 EUR
0.5% min 15 EUR, max 350 EUR
0.5% min 15 EUR, max 350 EUR
Other Fees
SWIFT/SEPA confirmation
15 EUR
30 EUR
15 EUR
30 EUR
Payment reversal fee
50 EUR
50 EUR
50 EUR
50 EUR
Account ?losing fee
150 EUR
250 EUR
50 EUR
100 EUR
Compliance audit
500 EUR
500 EUR
100 EUR
500 EUR
Official reference letter
15 EUR
25 EUR
10 EUR
15 EUR
Amendment request
15 EUR
25 EUR
15 EUR
25 EUR
Premium Plus
Additional account opening Premium Plus
375 EUR
495 EUR
250 EUR
300 EUR
Monthly maintenance fee
22 EUR
27 EUR
7 EUR
17 EUR
Account closing fee
110 EUR
160 EUR
20 EUR
60 EUR
Incoming Payment
0.25%, min 10 EUR, max 100 EUR
0.25%, min 10 EUR, max 100 EUR
0.15%, min 10 EUR, max 100 EUR
0.15%, min 10 EUR, max 100 EUR
SWIFT outgoing transfer
0.25%, min 35, max 250 EUR
0.25%, min 40, max 275 EUR
0.2%, min 25, max 225 EUR
0.2%, min 35, max 250 EUR
Internal Outgoing Payment (within Polydirections)
Free
Free
Free
Free
Payment reversal fee
60 EUR
60 EUR
60 EUR
60 EUR
SWIFT/SEPA confirmation
15 EUR
25 EUR
15 EUR
25 EUR